These Terms of Service govern your use of Basmotash's educational technology platform. Please read these terms carefully as they contain important information about your rights and obligations.
By accessing or using Basmotash's platform, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using our services.
Our service is intended for use by:
We reserve the right to modify these terms at any time. Changes will be effective immediately upon posting. Your continued use of the service constitutes acceptance of any modifications.
Comprehensive course creation, delivery, and assessment tools for modern education
Complete student lifecycle management from enrollment to graduation
Real-time interactive learning environments with collaboration tools
Native iOS and Android apps for learning on-the-go
Advanced insights and custom reporting for institutional intelligence
Seamless integration with existing institutional systems and tools
We strive to maintain 99.9% uptime and provide 24/7 customer support. Our platform is hosted on enterprise-grade infrastructure with redundancy and disaster recovery capabilities.
Institutional administrators with full platform access and management capabilities.
Teaching staff with course creation and student management permissions.
Learners enrolled in courses with access to educational content and tools.
Family members with limited access to monitor student progress.
You are responsible for:
We reserve the right to suspend or terminate accounts that violate these terms, compromise security, or engage in prohibited activities. Account holders will be notified of violations when possible.
Any form of harassment, intimidation, or bullying of other users is strictly prohibited
Posting or sharing content that is offensive, discriminatory, or inappropriate for educational settings
Attempting to breach security, access unauthorized areas, or compromise system integrity
Cheating, plagiarism, or any form of academic misconduct violates educational integrity
Sending unsolicited messages, spam, or using the platform for commercial advertising
Uploading or sharing copyrighted material without proper authorization or fair use compliance
If you encounter violations of this policy:
Violations may result in warnings, temporary suspension, permanent account termination, or legal action depending on severity. We work closely with educational institutions to address violations appropriately.
The Basmotash platform, including all software, design, text, graphics, and functionality, is owned by Basmotash Technologies Inc. and is protected by copyright, trademark, and other intellectual property laws.
You retain ownership of content you create, but grant us necessary licenses to:
Our platform supports educational fair use of copyrighted materials. However, users are responsible for ensuring their use complies with applicable copyright laws and institutional policies.
We comply with the Digital Millennium Copyright Act (DMCA). If you believe your copyrighted work has been infringed, please submit a DMCA takedown notice to our designated agent.
We comply with the Family Educational Rights and Privacy Act (FERPA) and other applicable educational privacy laws. Educational institutions maintain primary control over student educational records.
We process educational data solely to:
| Data Type | Retention Period | Control |
|---|---|---|
| Student Educational Records | As directed by institution | Institution |
| User Account Information | Duration of account + 2 years | Shared |
| System Logs | 2 years | Basmotash |
| Course Content | As directed by creator/institution | Institution |
We never use student data for advertising or marketing purposes. All educational data handling follows strict privacy and security protocols in compliance with applicable laws.
Basmotash offers various subscription plans based on institution size, features, and support level. Pricing is available on our website and through our sales team.
Refund policies vary by subscription type and are detailed in your service agreement. Generally, we offer prorated refunds for annual subscriptions canceled within the first 30 days.
Failure to pay subscription fees may result in service suspension or termination. We will provide advance notice before any service interruption due to non-payment.
We strive to maintain 99.9% uptime for our platform. Scheduled maintenance will be announced in advance and typically occurs during low-usage periods.
We are not liable for service interruptions caused by circumstances beyond our reasonable control, including natural disasters, government actions, internet outages, or other force majeure events.
Our platform is provided "as is" without warranties of any kind. We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, and non-infringement.
To the maximum extent permitted by law, Basmotash's total liability shall not exceed the amount paid by you for the service during the twelve months preceding the claim.
We shall not be liable for:
Some jurisdictions do not allow limitation of liability for certain types of damages. In such cases, our liability is limited to the fullest extent permitted by applicable law.
You may terminate your account at any time by contacting our support team. Data export options are available to ensure continuity of educational records.
We may terminate or suspend accounts for:
Upon termination, we will provide reasonable opportunity to export your data. Educational records will be handled according to institutional policies and legal requirements.
Some data may be retained for legal compliance, security, or legitimate business purposes as outlined in our Privacy Policy and applicable laws.
These terms are governed by the laws of the jurisdiction where Basmotash Technologies Inc. is incorporated, without regard to conflict of law principles.
We encourage resolution of disputes through direct communication. For formal disputes, we prefer mediation and arbitration over litigation when possible.
If any provision of these terms is found unenforceable, the remaining provisions will continue in full force and effect.
Our legal and compliance team is available to answer questions about these terms and help ensure your institution's compliance with applicable laws.
For contract and legal questions
For regulatory and compliance matters
For general platform questions
For new contracts and renewals
We respond to legal inquiries within 2 business days and urgent compliance matters within 24 hours.